VML is offering a Client Service Internship Programme for 2026 aimed at students and graduates in fields such as Marketing, Communications, Commerce, Business, or related disciplines. This opportunity is based in Durban, KwaZulu-Natal, and provides practical exposure within VML’s creative advertising and branding environment.
About the Internship
This internship focuses on developing skills in client service within a creative agency context, particularly supporting client relationships and coordinating marketing projects. Interns will gain insight into how client briefs are managed, how creative concepts are developed, and how final advertising and packaging designs are produced and delivered.
Who Can Apply
Applicants should be either currently studying toward or have completed a qualification in Marketing, Communications, Commerce, Business, or a related field. This includes students as well as recent graduates interested in careers such as marketing, brand management, advertising account management, project coordination, or client services.
Key Responsibilities
- Supporting the Client Service team with daily project coordination and client communication.
- Assisting with meeting preparation, taking notes, and following up on action items.
- Helping prepare client presentations, status reports, and project documentation.
- Coordinating feedback and instructions between clients and internal teams such as strategy, creative, craft design, media, and production.
- Monitoring project timelines and assisting with job tracking and general administration.
Skills and Qualities Required
Successful applicants should demonstrate strong organizational abilities, attention to detail, effective communication skills, and the ability to handle multiple tasks in a fast-paced environment. Candidates should be proactive, confident, curious, and interested in the dynamics of advertising, branding, and design.
Location and Work Environment
The internship is located in Durban, KwaZulu-Natal, within VML’s creative design team specializing in areas like Craft Design, Packaging Design, Illustration, and Corporate Identity.
Application Process
Applications must be submitted online through VML’s official careers website. Candidates should ensure their CV highlights their qualification status, relevant skills, and any practical or academic project experience related to marketing or client service.
Submit your application through the VML online application page and refer to Requisition ID: 17613.
Additional Information Before Applying
Applicants should understand that client service in this context entails acting as a bridge between clients and internal agency teams, managing briefs, coordinating workflows, and supporting project delivery. It is not a conventional customer service role but one embedded in brand and creative project coordination.
Familiarity or interest in marketing campaigns, brand identity, packaging, and creative production processes will help applicants prepare better and align their applications with VML’s expectations.
