Pedros Chicken has announced a contract position for a Customer Care Administrator based in Newlands East, KwaZulu-Natal. This role is ideal for professionals with administrative and customer service experience seeking to contribute to a well-established food and hospitality brand in 2026.
About the Opportunity
The Customer Care Administrator at Pedros Chicken will manage customer interactions across multiple channels, including telephone, email, and social media platforms. The role involves handling customer enquiries and complaints efficiently, maintaining accurate records, and collaborating with internal teams and stores to resolve issues promptly. Additionally, the successful candidate will support improving customer service processes and enhance the overall customer experience.
Who Can Apply
This opportunity is open to individuals who hold a qualification in Administration or a related field and have between one and two years of experience in customer service or an administrative environment. Prospective applicants should possess strong computer skills and be comfortable navigating multiple software systems simultaneously.
Key Requirements
- Qualification in Administration or a related discipline
- 1 to 2 years’ experience in customer service or administration
- Proficiency with computers and ability to work across various systems
- Excellent communication skills in English, both written and verbal
- Attention to detail and accuracy in data entry and reporting
- Strong customer service orientation
- Reliable attendance and consistent performance
Experience with social media management is considered an advantage but is not mandatory.
Location and Employment Type
The contract role is located in Newlands East, KwaZulu-Natal, supporting Pedros Chicken’s commitment to offering excellent customer service within its brand network.
Closing Date
Applicants must submit their applications before the closing date of 30 October 2026.
What Applicants Should Know Before Applying
The role demands professionalism, speed, and precision in managing customer communications and data. Applicants should be prepared to maintain accurate reports, respond timely to customer enquiries, and support process improvements within the customer care function. While salary and benefits details were not disclosed, candidates are advised to highlight relevant administrative and customer service experience in their applications.
How to Apply
Interested candidates should apply online through the official Pedros Chicken application portal provided. The application process includes reviewing the job details, confirming eligibility, and submitting necessary information via the online form before the deadline.
Access the application page here: https://pedroschicken.simplify.hr/Vacancy/205219
