Motus Car Rental, operating the Europcar brand in South Africa, is inviting applications for Customer Service Agent roles at multiple locations. These positions offer permanent employment opportunities for individuals interested in building a career in the vehicle rental and customer service sector.
About the Opportunity
As a Customer Service Agent, you will play a pivotal role in ensuring efficient branch operations by delivering professional customer service aligned with quality management standards. The role involves managing rental transactions, reservations, customer inquiries, and administrative tasks. Candidates will operate in a fast-paced environment and contribute directly to customer satisfaction and branch target achievement.
Who Can Apply
Applicants should have at least two years’ experience in front-office or customer service roles. Additionally, they must hold a National Qualifications Framework (NQF) Level 4 certification, equivalent to a Matric certificate, and possess a valid Code B driver’s license with a minimum of two years driving experience. A working knowledge of computers is essential.
Preferred Skills and Personal Attributes
- Strong verbal and written communication skills in English
- Excellent interpersonal skills with the ability to engage customers effectively
- Customer-focused mindset with initiative and problem-solving capabilities
- Ability to perform well under pressure and manage time effectively
- Attention to detail and accuracy in administrative duties
- Team-oriented attitude with openness to diverse cultures
- Professionalism, resilience, honesty, and reliability are key personal qualities for success
Job Locations
Positions are available at the following South African locations:
- Cape Town City, Western Cape
- Kramerville, Gauteng
- Upington Airport, Northern Cape
- Kathu, Northern Cape
Employment Details and Work Conditions
The Customer Service Agent role is permanent. Candidates should be prepared to work overtime, shifts, and weekends during peak periods as required by the branch.
Closing Date
Applications must be submitted by 8 October 2026.
Application Documents
Applicants are required to submit the following:
- An updated curriculum vitae (CV) detailing relevant experience
- A certified copy of the Matric certificate or equivalent qualification
- A copy of a valid Code B driver’s license
How to Apply
Interested candidates should prepare their application documents and apply through the Motus Car Rental career portal. Use the reference number corresponding to your preferred job location when applying:
- Cape Town City: REF21093
- Kramerville: REF19039
- Upington Airport: REF20903
- Kathu: REF20148
Submit your application before the closing date by completing the online application form and uploading the required documents.
Important Notes
- Salary and benefits details have not been disclosed
- Applicants must be willing to work various shifts including weekends and overtime
This career opportunity suits applicants aiming to develop professionally in customer service within the automotive rental industry across several key South African regions.
