The Department of Employment and Labour is currently accepting applications for the position of Client Service Officer within its Inspection and Enforcement Services based at the Stanger Labour Centre, KwaZulu-Natal. This opportunity is ideal for entry-level candidates holding a Grade 12 certificate, as no prior work experience is required.
About the Opportunity
The role involves providing frontline assistance to the public regarding labour-related services and complaints. The successful candidate will perform administrative tasks and help clients with enquiries on labour legislation, supporting the department’s service delivery.
Who Can Apply
Applicants must possess a Grade 12 certificate. The position welcomes candidates who may not have previous work experience but have an interest in public service and labour legislation.
Key Requirements and Skills
- Grade 12 certificate
- Understanding of relevant labour laws, International Labour Organization conventions, Public Service Regulations, the Public Service Act, departmental policies, and Batho Pele principles
- Good interpersonal and communication skills
- Telephone etiquette and interviewing skills
- Computer literacy and problem-solving abilities
- Ability to interpret legislation
Main Responsibilities
- Providing first-point-of-contact services at the help desk within Registration Services
- Receiving and resolving labour-related complaints according to established procedures
- Handling administrative duties associated with Inspection and Enforcement Services
- Participating in public awareness and advocacy efforts when required
- Assisting clients with various labour-related enquiries and services
Location and Salary
This position is located at the Stanger Labour Centre in KwaZulu-Natal. The successful applicant will receive an annual salary of R280,278.
Closing Date
The application deadline is 16 October 2026. Applications received after this date may not be considered.
How to Apply
Applications can be submitted via three methods:
- Email: Send applications to [email protected]. Ensure that the reference number HR4/4/9/1 is clearly stated and all required documents are properly completed.
- Postal Service: Mail applications to Deputy Director: Stanger Labour Centre, PO Box 138, Stanger, 4450.
- Hand Delivery: Submit applications in person at 12 Cato Street, Stanger.
Applicants should apply well before the closing date to allow for processing.
Additional Information
The department encourages applications from Indian males and females, White males and females, and persons with disabilities, in line with employment equity objectives. Candidates should review the vacancy details thoroughly to ensure eligibility before applying.
